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Information management

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Providing the right information to the right people at the right time is not simple work. This is the ultimate goal of this service. For this we use the best methodologies, best tools and highly qualified professionals for the organization to focus on their core competencies.

Today every organization is a digital organization. This information is created, distributed and accessed in a personalized way by all individuals committed to the goals and objectives of the organization. The digital management is committed to maintaining the entire information life cycle in a pervasive and secure way.

The services offered are listed below.



Monitoring
Services


This service includes the four service design disciplines of the ITIL methodology:

  • Availability Management
  • Service Catalog Management
  • Service Level Management
  • Supplier Management

Transaction
Services


This service includes the four service design disciplines of the ITIL methodology:

  • Change Management
  • Configuration Management
  • Version Management
  • Validation and Testing Services
  • Knowledge Management

Service
Desk


This service covers the three service operation disciplines of the ITIL methodology:

  • Problem Management
  • Event Management
  • Incident Management

ITIL Methodology Benefits



Innovation Cycles Diagram


More information

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